BongoBongo is committed to providing a safe and enjoyable betting environment for all users. Gambling should remain a form of entertainment, not a way to solve financial problems or escape personal issues. We encourage all players to gamble responsibly and within their means.
Our platform is strictly for users aged 18+ and over. We take underage gambling seriously and employ verification measures to prevent minors from accessing our services. If you suspect underage gambling is taking place, please contact us immediately at [email protected].
Setting Limits and Staying in Control
Responsible gambling starts with clear boundaries. Before you begin, decide how much money and time you can afford to spend. Set a budget that won't impact your essential expenses like rent, bills, or groceries. Never chase losses by increasing your stakes or betting more than you planned. Once you've reached your limit, walk away regardless of whether you're winning or losing.
Keep track of how much time you spend gambling. It's easy to lose track of hours when you're engaged in betting activities. Set alarms or reminders to take regular breaks. Use gambling as occasional entertainment rather than a daily habit, and make sure it doesn't interfere with work, family responsibilities, or social activities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Common warning signs include spending more money or time than you intended, borrowing money to gamble, lying to family or friends about your gambling activities, or feeling anxious or irritable when you're not gambling. Other red flags include neglecting work or personal responsibilities, using gambling to escape stress or depression, and repeatedly trying to win back losses.
If you recognize any of these signs in yourself or someone you know, it's important to seek help early. Problem gambling can have serious consequences for your finances, relationships, mental health, and overall wellbeing. Admitting you need support is a sign of strength, not weakness.
Getting Help and Support
Free, confidential support is available in Zambia for anyone affected by problem gambling. Organizations like Gamblers Anonymous offer peer support groups where you can share experiences with others facing similar challenges. Professional counseling services can provide personalized strategies to help you regain control.
If you need immediate assistance, reach out to local mental health services or contact our support team at [email protected] for guidance on available resources. Remember that recovery is possible with the right support, and taking the first step to seek help is the most important decision you can make.
Tools to Help You Stay Safe
BongoBongo provides several tools to help you maintain control over your gambling. You can set deposit limits to cap how much you can add to your account over a specified period. Time-out features allow you to take a break from betting for a set duration, giving you space to reassess your habits.
For those who need a longer break, we offer self-exclusion options that block access to your account for an extended period. Once activated, self-exclusion cannot be reversed until the chosen timeframe expires. Contact our support team to learn more about these tools and how to activate them on your account.